Introduction
At Free Online File Converter ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our file conversion services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Files You Upload
When you use our file conversion services, you may upload files for conversion. We want to be clear about how we handle these files:
- Files are processed securely using SSL encryption
- Files are automatically deleted after conversion (within 1 hour)
- We do not store your files permanently
- We do not access or view the content of your files
- Files are not shared with third parties
Usage Information
We may collect certain information about how you use our services:
- IP address and general location information
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Conversion types and file formats used
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide personalized content and advertisements
How We Use Your Information
Provide Our Services
To process your file conversions and deliver the converted files to you.
Improve Our Services
To analyze usage patterns and improve the functionality and performance of our tools.
Security and Fraud Prevention
To detect and prevent fraud, abuse, and security threats to our services.
Communication
To respond to your inquiries, provide customer support, and send important service updates.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Technical Measures
- SSL/TLS encryption for all data transmission
- Secure file processing and storage
- Regular security audits and updates
- Access controls and authentication
Organizational Measures
- Employee training on data protection
- Strict access controls and policies
- Regular privacy assessments
- Incident response procedures
Your Rights and Choices
Access and Control
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing activities
Cookie Preferences
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.
Contact Us
To exercise your rights or if you have any questions about this Privacy Policy, please contact us at privacy@your-domain.com
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Email: support@your-domain.com