General Data Protection Regulation (GDPR) Compliance
Free Online File Converter is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR). This regulation gives you control over your personal data and ensures that organizations handle your information responsibly.
This page explains how we comply with GDPR requirements and your rights under this regulation.
Your GDPR Rights
Right to Access
You have the right to request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You can request that we delete your personal data in certain circumstances, also known as the "right to be forgotten."
Right to Restrict Processing
You can request that we limit how we process your personal data in certain situations.
Right to Data Portability
You can request a copy of your personal data in a structured, machine-readable format.
Right to Object
You can object to our processing of your personal data in certain circumstances.
How We Process Your Data
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you explicitly agree to our processing of your data
- Legitimate Interest: When processing is necessary for our legitimate business interests
- Contract Performance: When processing is necessary to provide our services
- Legal Obligation: When we are required to process data by law
Data Minimization
We only collect and process the minimum amount of personal data necessary to provide our services. We do not collect unnecessary information and regularly review our data collection practices.
Purpose Limitation
We only process your personal data for the specific purposes for which it was collected. If we need to use your data for a new purpose, we will obtain your consent first.
Data Security Measures
Technical Measures
- SSL/TLS encryption for all data transmission
- Secure file processing and storage
- Regular security audits and updates
- Access controls and authentication
- Data backup and recovery procedures
Organizational Measures
- Employee training on data protection
- Strict access controls and policies
- Regular privacy assessments
- Incident response procedures
- Data protection impact assessments
International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements by:
Adequacy Decisions
Transferring data only to countries that have been deemed adequate by the European Commission.
Standard Contractual Clauses
Using EU-approved standard contractual clauses for transfers to countries without adequacy decisions.
Certification Schemes
Ensuring our service providers are certified under appropriate data protection schemes.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
File Processing
Uploaded files are automatically deleted within 1 hour after conversion.
Usage Data
Analytics and usage data are retained for up to 2 years for service improvement.
Legal Requirements
Data may be retained longer if required by law or for legitimate business purposes.
Exercising Your Rights
To exercise your GDPR rights, you can contact us using the information below. We will respond to your request within 30 days.
How to Contact Us
Email: gdpr@your-domain.com
Response Time: We will respond to your request within 30 days of receipt.
Supervisory Authority
If you are not satisfied with our response to your GDPR request, you have the right to lodge a complaint with your local data protection supervisory authority.
You can find contact information for your local supervisory authority on the European Data Protection Board website.
Contact Our Data Protection Officer
If you have any questions about our GDPR compliance or wish to exercise your data rights, please contact us.
Email: support@your-domain.com